Refund Policy

Last updated: September 18, 2026

At Anjanikaa, every piece — from a hand-stitched Poshak to a Singhasan finished to order — is made with care, and many items are prepared specifically for your order. This policy explains how returns, exchanges and refunds work.

Eligibility

[FOUNDER TO CONFIRM: return window in days from delivery (e.g. 7 days), and which categories are eligible. As a general handmade-goods practice, made-to-order or customised pieces (such as Poshaks stitched to a specific deity size, or personalised Shringar) are typically final sale and not eligible for return unless damaged or defective — please confirm whether this applies here.]

To be eligible, items should be unused, in their original packaging, and in the same condition you received them.

Damaged, Defective or Incorrect Items

If you receive a piece that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery with your order number and photos, and we will arrange a replacement, repair, or refund.

How to Request a Return

Email us at piyushkumawat3005@gmail.com with your order number and reason for return. We will confirm eligibility and share next steps, including the return address.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment. [FOUNDER TO CONFIRM: refund timeline in business days, and whether original/return shipping costs are refunded.]

Exchanges

If you would like a different size, variant or design, please contact us and we will do our best to arrange an exchange, subject to availability. [FOUNDER TO CONFIRM: exchange-only vs. refund options, especially for made-to-order pieces.]

Contact

Questions about a return or refund? Reach us at piyushkumawat3005@gmail.com or +91 9079 881 539.